Jun 22, 2017 in many troubleshooting operations, or when you simply want to learn more about the hardware installed on a particular system, the default devices by type view is just right. The motherboard is the most important part of a computer. The following concepts from this chapter are important to remember. Whether youre dealing with your dads decadeold computer or your own custombuilt gaming rig, troubleshooting pc problems is a part of. Installation, interfacing, troubleshooting and maintenance is a comprehensive and wellorganised book that provides sufficient guidelines and proper directions for assembling and upgrading the computer systems, interfacing the computers with peripheral devices as well as for installing the new devices. Computer troubleshooting is essential to fixing technical issues. Dell computer hardware user manuals download manualslib. Identify major internal and external computer components by sight. Hardware troubleshooting tools hardware troubleshooting. At the workshop for informaon and communicaon technology sta. Additionally, information for troubleshooting bluetooth connectivity is included. Problems frequently occur, and it is hard to find fixes or workarounds.
If the motherboard does not work, none of the other parts will either. The first partition contains the system recovery information. There are many different kinds of hardware that can be installed inside, and connected to the outside, of a computer. One very quick hardware test is the one that occurs when you power on your computer. Idenrfy computer hardware issuesproblems determine faulty.
Preventive maintenance can also include upgrading certain hardware or software such as a hard drive that is making noise, upgrading memory that is insufficient, or installing software updates for security or reliability. Computer viruses a computer virus is a computer program that can replicate itself and spread from one computer to another. If youre having trouble with a specific piece of computer hardware. Troubleshooting is the process of figuring out how to solve a computer problem. Chapter 3 troubleshooting hardware and booting problems troubleshooting hardware information for technical support if you cannot resolve your booting problem using the procedures outlined in this chapter, collect the following information for your technical support representative. But if nobody on the network can connect to any other computer or to the internet, the problem is probably. Just click on a document name in this list to open it. But intermittent hardware failures can baffle the best technicians, and the only way to work around them is to adopt a systematic approach to troubleshooting rather. If youre using a laptop, you may be able to remove the battery to force the computer to turn off. User manuals, dell computer hardware operating guides and service manuals. Hardware troubleshooting techniques introduction this chapter contains information that applies to identifying and troubleshooting hardware problems.
Click on the little next to a disk or folder to hide the folders it contains. If, after following each step in the troubleshooting guide, you still are unable to connect, go to a. Cleaning dusts from ram and video carts slotports and from cooling fan. The panel on the left displays all the disks on the computer and all the folders on the desktop. This project argues for an intelligent troubleshooting system and performance. The frequently perceive the computer as the problem.
Although computers continue to improve in speed and functionality, they remain difficult to use. Sep 04, 20 whether youre dealing with your dads decadeold computer or your own custombuilt gaming rig, troubleshooting pc problems is a part of everyday life. There are various companies that offers jobs in computer hardware. Software hardware includes the parts of the computer system that you actually can touch like the keyboard, mouse, monitor, or cpu. But if nobody on the network can connect to any other computer or to the internet, the problem is probably in a server, router, or other central device.
Could be hard drive is fragmented or starting to fail, not enough ram or an old cpu. Even with the most updated software and hardware, occasionally computers can. The compaq configuration record utility is accessed via an icon in the control panel. The troubleshooting process is a guideline to help you solve computer problems in an efficient manner. Basic computer troubleshooting and preventive computer. Computer hardware questions and answers pdf free download,objective troubleshooting questions,multiple choice questions,lab viva,online quiz,test. The ios image can reside in either the supervisor boot flash, a flash card, or a tftp server. How to troubleshoot basic computer problems to fix your computer. Many computer problems appear more serious thanthey really are. How to troubleshoot windows 10 hardware issues with device.
Next, youll see how this methodology is applied to solving issues related to power, hardware components, displays, and printers. How to troubleshoot basic computer hardware problems. Keep in mind that this is a select few of the thousands of questions and answers in our database see our troubleshoot definition for a general overview of the steps that should be taken while. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues. Basic troubleshooting process for operating systems. Pc troubleshooting and maintenance guide 3 windows reports smaller capacity in the windows explorer tool and in the my computer window because it shows information about one partition on the hard disk drive at a time. Generally, computer hardware are the physical parts or components of a computer, such as the monitor, keyboard, computer data storage, graphic card, sound card and motherboard. Every other computer part connects to the motherboard. But intermittent hardware failures can baffle the best technicians, and the only way to work around them is to adopt a systematic approach to troubleshooting rather than shooting from the hip. Both of them must work together to make a computer produce a useful output. The power button is usually located on the front or side of the computer, typically indicated by the power symbol. This chapter introduced computer operating systems.
Pdf self learning computer troubleshooting expert system. Here are some tips for troubleshooting some of the most common pc problems. Although there are unlimited possible combinations of hardware settings, you can trace most hardware problems to a relatively small number of causes. The ultimate computer repair guide hardware that is not part of the system unit is sometimes called a peripheral device or device. Page 2 of 19 monitor temperature monitor voltage objective 2. A tutorial on operating a computer to minimize hardware failure and boardlevel trouble shooting is presented.
Some processes within hardware troubleshooting include. In the view section on the left side of the screen, you can select the summary view to see limited configuration data or select the advanced view to see all the data in the selected category. If the computer still wont shut down, you can unplug the power cable from the electrical outlet. May 07, 2012 basic computer troubleshooting guide1.
Examine the cables, connectors, and power cords to make sure theyre plugged in securely. We provide a complete detail about computer hardware interview question and answers on our page. Standards, objectives, and indicators standard 1 28% of exam blueprint students will understand, identify and troubleshoot the hardware components of a typical pc. As a technician, you should be skilled at installing, configuring, and troubleshooting an os. Computer service troubleshooting computer troubleshooting basic troubleshooting of computer computer repair and troubleshooting pdf computer system troubleshooting pdf computer repairs and troubleshooting computer preventive and curative troubleshooting computer hardware. Removing, repairing and replacing faulty ram, hard disk or videographic card. Before beginning any repair, back up the data on a computer. New or existing device does not work after installing a new device. That would include both hardware and software tools that you would need to successfully troubleshoot and repair software and hardware issues. And it checks a minimal hardware configuration for your pc.
You also need to be able to use the correct tools when troubleshooting this hardware. It checks to see if the memory is inside of your computer. The term virus is also commonly, but erroneously, used to refer to other types of malware, including but not limited to adware and spyware programs that do not have a reproductive ability. Could be malware, too many startup items windows or build up of temporary files. This menu is the gateway to information about the systems makeup and configuration, as well as the entryway to the programs advanced diagnostic te st functions. Basic computer components computers come in different shapes and sizes. Students get answers to your technology questions even before you arrive faculty and staff learn what it services are available to you as a faculty or staff member parents help prepare your son or daughter for the new school year with the right technology visitors and guests learn what it services are available to you as a guest or visitor. Keep in mind that this is a select few of the thousands of questions and answers in our database. Symptoms that describe the sign or warning message for the type of problem. Onsite walkin and repair service will be unavailable during this public health emergency. Hardware without a set of programs to operate upon cannot be utilized and is useless. Computer hardware refers to the physical components that make up a computer system. These test instruments are available in both analog and digital readout form and can be used to directly measure electrical values of voltage v, current in milliamperes ma or.
Even with the most updated software and hardware, occasionally computers can malfunction. The survey tab is displayed when you invoke hp insight diagnostics. The pc troubleshooting process, step by step dummies. Computer service troubleshooting computer troubleshooting basic troubleshooting of computer computer repair and troubleshooting pdf computer system troubleshooting pdf computer repairs and troubleshooting computer preventive and curative troubleshooting computer hardware installation interfacing troubleshooting and maintenance. Could be automatic os update problem, adware, virus or other malware. To get a particular job done on the computer, relevant software should be loaded into the hardware.
Page 1 of the 901 hardware and network troubleshooting study. To resolve a device conflict, you may need to disable one of the devices or uninstall an old device driver. Everything you need to know about computer hardware. Regular preventive maintenance reduces hardware and software problems. However, there are several parts on a computer that are universal to all computers.
Below is a listing of commonly asked computer questions and answers and basic troubleshooting steps for operating systems, software, and computer hardware. Hardware troubleshooting processes primarily aim to resolve computer hardware problems using a systematic approach. The problem may end up being the users behavior, such as facility to choose the correct printer, pushing the wrong key for a specific function, or issuing an incorrect. You should know the common causes of these various symptoms associated with problems of computer hardware.
Troubleshooting and maintenance guide hewlett packard. He writes troubleshooting content and is the general manager of lifewire. How to solve the 10 most common tech support problems. Hardware and network troubleshooting, you will apply troubleshooting steps to a variety of problems. Many problems relate to the people who operate computer the users. About 80% of all computer problems faced today by computer users are softwarerelated, which is. The process starts by first identifying the problem and finding different issues that can cause such a problem and eventually leading to implementing a solution or alternative. Note the boot loader image must reside in the msfc boot flash. First we will talk about all the tools you need to prepare your computer repair toolkit. The aim of this study is developing self learning expert system which is providing troubleshooting information about problems occurred in the computer system for the information and communication. Sorting hardwaresoftware configuration problems one of the first steps in troubleshooting a computer problem or any other programmable system problem is to determine whether the problem is due. The majority of computer problems turn out to be software issues, especially malicious software. Troubleshooting computer problems 7 troubleshooting computer problems this section contains a series of tables that describe possible solutions to problems that may occur when using your computer.
One of the most basic pieces of electronic troubleshooting equipment is the multimeter. It gathers critical hardware and software information from various sources to give a complete view of the computer. Summary this chapter discussed the concepts of preventive maintenance and the troubleshooting process. See our troubleshoot definition for a general overview of steps that should be taken while. First, youll learn about the 6step troubleshooting methodology. Pc troubleshooting and maintenance guide 9 hardware installation continued symptom possible solution. Software cannot be utilized without supporting hardware. Hardware troubleshooting is generally done on hardware equipment installed within a computer, server, laptop or related device. A number of test instruments can help you isolate computer hardware problems. These can be caused by hardware thats failing or by adding new hardware thats incompatible. Show competency in your understanding of essential hardware components, cards and devices by knowing and doing the following. Computer hardware troubleshooting linkedin slideshare. Internetworking troubleshooting handbook, second edition 1587050056 chapter 3 troubleshooting hardware and booting problems catalyst 6000 series startup. Sometimes it just takes some systems a little longer than average to make the connection.
871 111 782 1009 1038 743 1525 1036 1128 228 230 1444 272 1523 258 802 177 666 223 769 1312 121 1140 1271 1557 1270 966 1154 737 1061 1136 40 752 756 203 758 606 932 54 1144 1471 227 678 256